Family priority insurance
About Us
Personalized Insurance Care, Customized Policies, Free Insurance Reviews, and More! Family Priority Insurance is here to serve you!
Our Priority
Family Priority Insurance is a full service insurance agency that puts family first. Whether it is home property insurance, auto insurance, or commercial insurance for your business, we pride ourselves on our personalized approach.
We ensure that you are getting the best possible coverage for your needs. Our aim is to make sure you know your options so you can make the best decisions for your unique insurance needs. Family Priority Insurance works with only A+ rated carriers to represent our clients. You can feel confident that you are getting the best coverage and options.
Family Priority Insurance also offers free insurance reviews. We can tell you if there are areas in your current policies that need more coverage and where we can help you save money.
At Family Priority Insurance, we are honored to serve you and our community with exceptional care and attention to your individual needs.
Meet the Team

Karla Hernandez-Callender, CLCS
President

Kindel Callender
Vice President

Become Part of the Family!
Family Priority Insurance was designed with family in mind. We want to care for your family and friends like they are our own! Our personalized insurance approach means you get the very best service and care! We go above and beyond to make sure you have what you need to care for your home, automobile, business, and most importantly, your loved ones!
Welcome to our family!
Our Philosophy
Excellence in Customer Care
We treat you and your family with the care and consideration you deserve.
Honest Communication
We never talk down to or try to upsell our clients.
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Only A+ Rated Insurance Carriers
We use only the highest rated companies in customer support and satisfaction.
Karla Hernandez-Callender, CLCS
President
My name is Karla and I am the proud owner of Family Priority Insurance. I was born in Leon, Guanajuato, Mexico and moved to Colorado with my family when I was just five years old. I am so grateful to call this beautiful state my home and be able to work with and beside my fellow Coloradans.
My journey in the insurance industry started in 2013. I am fully licensed in small business and home property insurance, auto, and health licenses. As a Latina-owned business, I am passionate about providing the best possible service to all of my clients, and I specialize in small business insurance. I work with only A+ rated carriers to represent my clients and ensure that they are getting the best possible coverage.
As your insurance broker, I represent you, the customer. I work hard to make sure that you are making the best decisions for your unique insurance needs. That is why I offer free insurance reviews. And I am always happy to take a look at your policies to see if there are any areas where we can save you money or provide better coverage.
The Importance of Family
When I am not working to provide my clients with the best insurance coverage, I am spending time with my awesome husband and two incredible boys! All three of them keep me on my toes, but support me wholeheartedly. Plus, I am also a proud aunt to two nieces and three nephews. Of course, I can’t forget to say something about our dog, Harley, and our cat, Sancho, who are a part of the family, too.
My husband and I especially enjoy hosting gatherings with our family and friends. We love seeing the smiles on everyone’s faces as they enjoy a delicious meal and some great laughs. I am also a puzzle nerd! But, don’t come at me with less than 1,000 pieces! 😂 My family and I also LOVE camping in the mountains. When we’re not hosting or camping, we also love going out to eat, finding locally owned Mexican restaurants, food trucks, or great sushi places.
Finally, I would like to share that my mother was a huge reason for me being brave enough to start my own business. She passed away in September, and I have included a picture of our family in all white to honor her memory. My family is a big part of my life and my business, and I am honored to serve my community with the same love and care that I give to my own family.
Kindel Callender
Vice President
Hello! My name is Kindel and I am Vice President of Family Priority Insurance. As a Colorado native, born in Denver, I am very familiar with the needs of businesses and families in Colorado. I absolutely love this state!! I am excited to be joining my lovely wife in the insurance industry, building our agency together to better serve you.
Fully licensed in commercial, personal property, and auto insurance, I look forward to serving your insurance needs. Together we will find the coverage that best fits you and your situation. I strive for outstanding customer service, ensuring each customer feels confident they are making a well-educated decision on how best to protect themselves and their families.
Outside of work I love to hang out with my family, experiencing the great outdoors; from camping and fishing to backyard barbeques and everything in between. If it’s a weekend, you’re sure to find us on another adventure. I also consider myself a bit of a grill master. Cooking helps me relax and I love the satisfied expressions on guest’s faces as they devour something I created!
Above all, I look forward to meeting you and helping navigate your insurance needs. My hope is that we can build a quality relationship with one another and grow our futures together.
Office Hours
Monday-Friday | 9am - 5pm
Saturday | 10am - 2pm


Contact Info
3190 S. Vaughn Way | Suite #550
Aurora, CO 80014